Shipping Policy
Wifi Bikes Shipping Policy
WiFibikes operate on a 24-hour dispatch system, with round-the-clock assistance, thanks to our automated systems that streamline the entire dispatch process. Our dispatch team acts as the back-end operators, diligently overseeing every stage of the dispatch process. It is crucial to understand that our dispatch services provide comprehensive solutions optimized for the best results.
The dispatch service provider looks out for your interests regarding our bikes, ensuring that you receive the most competitive rates. We address and resolve any issues that may emerge while you are on the road or while processing any required documentation. Collaboration with the dispatchers is key to ensure you receive their full support at all times.
Our team of bike dispatch specialists is available 24/7. They are reliable, experienced professionals who collaborate with top-tier shippers and brokers to bring you the finest dispatch solution. If any issues arise on the road, our dedicated specialists are at your service to resolve them swiftly.
When you contact us for bike assistance, our agent will gather all necessary details to determine the best dispatch option for you. Once the dispatch order is approved, the team will keep the ticket open throughout the process, provide you with online personnel assistance, and offer any required dispatch updates. We assist with optimal handling options, bike transfers, frequently asked questions, and a host of other support options throughout the dispatch process.
Shipping Timeline:
- All bicycle orders from www.wifibikes.in will be shipped from our headquarters in Pune, Maharashtra. Most items are available for shipping within 5-7 business days. If your shipping address differs from your billing address, this could delay your order.
- We process, ship, and deliver orders 24 hours a day, providing continual assistance. If your order consists of several items, they may be shipped separately and may not arrive simultaneously. If your order has not arrived within the estimated delivery time listed above and you are unable to track it, please contact us at info@wifibikes.in.
Pro Setup:
Complete bikes from www.wifibikes.in are shipped 85% assembled. To facilitate the setup of your new WiFibike, we provide assembly services right at your doorstep. The assembly process typically takes 48–72 hours. A qualified technician from WiFibikes will visit your location and assemble your bicycle.
Tracking Your Order:
We will send you a shipping confirmation email once all or part of your order has been shipped. This email will contain a tracking number for the respective delivery service. You will receive a separate email for each shipment.
Changes:
Once an order has been processed, we are unable to modify it, add to it, or change the shipping options or address.