Nineways The Cycle Factory
General Questions
Product Questions
Payment Questions
General Questions
- How do you stay motivated to keep biking?
Like any other exercise, it takes a great deal of motivation to keep going, and this is the case with biking too. Biking has many benefits at the physical and mental levels that keep you motivated at all times. If you want to be motivated to carry on with your biking, we recommend that you start using your cycles to commute short distance initially & slowly scale it further. It is important to set goals which are achievable & small to start with to keep yourself motivated to keep cycling. It is always good to have a cycling partner as well as both can act as motivator when things start feeling tough to handle.
- Do I really need to wear a helmet when I start biking?
The answer to this question is yes. You always need to wear a helmet when you start biking. Helmets are extremely important when you cycle for utmost safety and security. Helmets protect your head from any kind of injury, and they reduce the risk of the same. Helmets are a must when going on a bike ride. In case there is any kind of accident while riding the bike, a helmet tends to absorb the impact of a head injury. It needs to be well noted that head or brain injuries can be fatal, especially when you are left exposed or when you are not wearing a helmet.
- Do I need bike-specific clothing?
If you are looking at getting into biking, then it is important for you to invest in the best bike-specific clothing. It needs to be noted that biking clothing is designed to enhance your riding and provide the best comfort for you. The cycling shoes are also a great investment for serious biking as they assist you with the best of support to grip on your pedals which is great for long distance biking and to keep you up with the fast pace.
- How can I try the bike before I buy it?
We are an online exclusive brand of Cycles which helps us provide bikes at attractive price when matched to the best specifications in the range & we do not have offline store presence. However we follow the standard protocols & measurements in cycle industry
- What is the meaning of an MTB bike?
An MTB bike is a mountain bike that is designed for off-road cycling. It has stronger rims and wider tyres, making it extremely popular among urban riders. An MTB is a great buy for all those bikers who are looking at going on off-road adventures as well as those who are going to use their bike in the city to enjoy the bump-free ride. An MTB is a durable, rugged bike that is made for riding narrow dirt trails. These bikes are known to have the best handlebars for control and hydraulic disc brakes for handling steep climbs and descents.
- Are MTBs heavier than road bikes?
Yes, MTBs are a little heavier than road bikes. However, it needs to be understood that you need a heavy-duty and stronger-framed bicycle when riding off-road on steep hills. It needs to be noted and well understood that mountain bikes are meant to be more rugged and rider-friendly. They give you the right amount of safety when riding on a mountainous slope. The wider tyres and large suspension of the MTB bikes make them much heavier than the road bikes.
- Why should I start mountain biking?
It needs to be noted and well understood that mountain biking is a great activity for the arms, back, and legs. Mountain biking tends to push your workout routine and cardiovascular activity to a greater level. It is definitely a great form of adventure that allows you to explore different regions like never before. Mountain biking is pursued as a passion and sport for many bike lovers.
- If I have a technical problem, whom do I contact?
For any kind of technical assistance, you may call us on our customer support number, and we will be right back on the road to support you at our best. Our experts are available around the clock to give you the best solutions. You can also drop us an email at [email protected], and we will assist you at all times.
- How often should I get my bike serviced?
As a guide, a standard service is recommended about once a year or every 1000 KMS. It is very important that all parameters of bike servicing are stringently covered under the service. The servicing will depend on the usage of the bike.
- Why should I get my bike serviced?
It is important to get your bike serviced regularly to ensure that it is safe to ride and provides a pleasurable experience. All the parts of the bike need to be maintained regularly, and for that, efficient servicing is important.
- I have purchased a bike from you, but it looks old and beyond repair. Would you look at it?
Yes, certainly. We will assess the bike and give you the best assessment on the road at a budget that suits you as per your convenience. So, all you need to do is contact us as per your requirements and give us all the details for an accurate inspection. We will make sure that the needful is done at its best.
Product Questions
- How high should my bike saddle be?
It is very important to have the saddle at the correct height to ensure that you have the most comfortable riding experience and that the riding position is correct. It is important to keep the leg extended with a slight bend in the knee. The saddle height has to be parallel to the rider’s waistline. If you are unsure, you may question our experts, and they will be ready to help you at their best.
- Do I need to assemble the bike on my own? Is it hard to assemble?
All bikes will be in 85% assembled condition, plus a toolkit will be available and an assembly video will be provided to you as well. This makes set-up and assembly convenient and less time-consuming for you. Getting the assembly right is critical for a great riding experience as well as for safety and security. We also provide door step assembly service to serviceable pin codes! We make sure that your bikes are assembled by the best experts.
Payment Questions
- Is the website secure to make payments?
Yes, absolutely. Our online platform is absolutely safe and secure for making payments. You can safely place an order and make your payment online without worrying about anything else. Through our website, online shopping for bikes gets easier and more convenient with Wi-Fi bikes.
